Job Description
The IT Resilience Analyst plays a critical role in ensuring the stability, capacity and continuity of IT systems and services with the IFGL organisation. The role involves developing and implementing strategies to enhance the resilience of IT infrastructure, applications, and data against potential disruptions, including natural disaster, cyber threats and hardware failures. From a capacity perspective, the role involves planning, analysing and optimising the utilisation of IT resourced to ensure optimal performance, scalability and reliability.
Role Responsibilities
– Collaborate with the Operations team to assess the organisations current resilience capabilities.
– Working with the Business Continuity Analyst, develop, and implement IT resilience plans and strategies to mitigate risks and ensure business continuity.
– Conduct risk assessments to identify potential threats and vulnerabilities.
– Define and evolve standing non-functional IT resilience requirements for incorporation into IT design / vendor selection activity
– Design and document incident response plans for various scenarios including cyber-attacks, system failures, reduction in staff, and natural disasters.
– Collaborate with security team to integrate resilience measures into the incident response framework
– Conduct regular simulations to test the effectiveness of incident response plans.
– Develop and coordinate comprehensive IT Disaster Recovery testing plans
– Collaborate with IT Delivery to ensure that IT Resilience proving events are reflected in the companies Technology’s overall ‘Gardening Calendar’
– Oversee and manage the execution of IT Resilience proving events.
– Analyse and evaluate the effectiveness of IT disaster recovery capabilities post-event
– Compile concise post IT Resilience Testing Event reports detailing test results and improvement recommendations, as well as formally raising any risks identified
Skills & Experience Required
– Bachelor’s degree in Information Technology, Computer Science, or equivalent industry experience
– Proven experience in IT resilience planning and implementation.
– Proven experience in IT Capacity Management
– Strong understanding of IT infrastructure, including servers, networks, cloud environments and storage systems.
– Knowledge of industry standards, best practices and regulation related to IT resilience and business continuity.
– Familiarity with cybersecurity principles and incident response.
– Strong Analytical mind-set and skills, with the ability to assess complex systems and identify areas for improvement.
– Project Management skills
– Knowledge of capacity planning tools and methodologies
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