Job Description
As Technical Vendor Manager you will be responsible for managing the relationships with third party vendors providing services to the company, it’s brands and cross-functional teams. You with lead the Technology team who manage the supply chain.
Role Responsibilities
– Vendor Relationship Management
– Work with Technical Vendors managed by the companies Technology to ensure that they are compliant with their commercial obligations, adhering to Group Policies, and meeting agreed Service Levels and other performance metrics.
– Work with non-Technology relationship owner stakeholders across company Brands and Cross-Functional teams to provide guidance and assistance managing their suppliers’ performance, best practices, adherence to Group Technology policy.
– Where contractual agreements preclude adherence to Group Policy, Group Processes or industry best practices manage the exception via the Risk Management processes, working with Service Excellence and Architecture to drive forward acceptance, mitigation or strategic resolution.
– Working with IT Contract and Procurement specialists and other Technology, Brand and Cross-Functional teams to select new suppliers that can meet our requirements and ensure that their on-boarding is compliant with our Policies.
– Perform segmentation review and thereafter annual refreshes of supplier categorisation, materiality and residual risk positions.
– Perform regular supplier performance reviews with technical vendors aligned with materiality categorisation and residual risk position.
– Work with Financial Operations Analyst and Contract & Procurement Specialists to track intra- and inter-year spend.
– Raise risks using the Technology and Risk processes and tooling as appropriate, tracking their treatment, crystallisation and/or acceptance.
– Complete all mandatory governance documentation,
– Work with the Reporting Analyst to analyse the requisite data and context, identifying impact, trends and themes.
Skills & Experience Required
– Thorough knowledge of Supply Chain Management practices and processes and how to apply them.
– Proven experience working in a relationship manager, relationship owner or supply chain manager capacity previously – preferably within a Financial Services setting.
– Microsoft Office / Office 365 Collaboration tooling experience essential.
– Proven, disciplined and consistent analytic approach and mindset.
– The ability to work with stakeholders at multiple levels of seniority, across multiple different suppliers and geographies.
– Experience working with outsourced technical landscapes desirable.
Salary & Benefits
The salary for this role is negotiable, dependent upon qualifications & experience so please get in touch with our team for further information.
This client also offers the following benefits package:
– 36 days annual leave, inclusive of Public Holidays
– Generous discretionary bonus scheme
– Voluntary “double matching” pension scheme
– Income Protection
– Life Assurance
– Private Medical Insurance (after qualification period)
– Free car parking
– On site gym
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