Sales Billing Supervisor

Job Description

Job Description
Responsible for the accurate and timely billing of transport and logistics services, ensuring all invoices align with agreed rates, contracts, and service levels. Supports team performance while maintaining efficient, compliant billing processes.

Key Responsibilities

Oversee end-to-end billing, ensuring accuracy and timeliness
Apply correct pricing, surcharges, and contract terms
Resolve billing queries, discrepancies, and adjustments
Conduct audits and support month-end reconciliation
Supervise and support the billing team, managing workloads and performance
Act as a point of contact for internal teams and customer queries
Maintain accurate system records and produce performance reports
Ensure compliance with financial controls and drive process improvements

Key Skills & Experience

Experience in billing, finance, or accounts (ideally in transport/logistics)
Team supervision or support experience
Strong attention to detail and accuracy
Knowledge of invoicing, pricing, and reconciliations
Good systems skills and communication ability
Able to prioritise and meet deadlines

Personal Attributes
Organised, proactive, collaborative, and resilient, with a focus on accuracy and continuous improvement.