Senior Customer Services – New Business

Job Description

Our client is currently searching for a new team member to join their Customer Services New Business Team. They are looking for a high performing administrator, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements.

Role Responsibilities:
– Reviewing new business applications to ensure they are accepted in line with the Isle of Man Financial Services Authority’s (FSA’s) Guidance Notes on Anti-Money Laundering and Preventing the Financing of Terrorism – for Insurers (Long Term Business)
– Ensuring that new business applications have been accepted and processed in line with internal guidelines
– Dealing with responses by phone/email to requests for outstanding new application requirements
– Establishing and maintaining relationships with brokers, sales and regional offices.

Skills & Experience Required:
– A minimum of 3 years financial services experience ideally in a new business role within Life Assurance.
– A good understanding of the FSA’s Insurance (Anti-Money Laundering) Regulations
– Strong communication skills
– Ability to deliver against deadlines and excellent organisational skills
– Ability to deliver accuracy and quality performance